3+ years experience

  • Planning and organising accommodation, catering and other hotel services;
  • Promoting and marketing the business;
  • Managing budgets and financial plans as well as controlling expenditure;
  • Maintaining statistical and financial records;
  • Setting and achieving sales and profit targets;
  • Analysing sales figures and devising marketing and revenue management strategies;
  • Recruiting, training and monitoring staff;

  • Planning work schedules for individuals and teams;
  • Meeting and greeting customers;
  • Dealing with customer complaints and comments;
  • Addressing problems and troubleshooting;
  • Ensuring events and conferences run smoothly;
  • Supervising maintenance, supplies, renovations and furnishings;
  • Dealing with contractors and suppliers;
  • Ensuring security is effective;
  • Carrying out inspections of property and services;
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations.

  • Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere.
  • Remain calm, patient and polite, if receiving customer feedback.
  • Be helpful and go out of your way to help our customers.
  • Be confident and self-motivated.
  • Demonstrate a passionate commitment to the business.
  • Welcome and embrace change, with a positive attitude.
  • Be able to work unsupervised in a busy environment.
  • Be able to prioritize duties.
  • Be honest and reliable.

  • Be trustworthy and respectful.
  • Be immaculately dressed.
  • Maintain excellent time-keeping and attendance.
  • Be professional at all times.
  • Always be a good team player.
  • Build and maintain good relationships with all team. members.
  • Work together with the team to ensure that the pub is the best it can be.
  • Be willing to take on jobs to balance the team workload.
  • Be able to communicate well with people of all levels.
  • Support, encourage and motivate others.
  • Coach, guide and give feedback to others.

Recruiter Name:Nalini Aggarwal
Company:Kokopo Village Resort
Email Id:nalini.aggarwal@naukri.com

Post a Comment