A venture that started & Nurtured by Dr. Prathap C Reddy, the founder Chairman of Apollo Group. Dr. Reddy had a vision - a vision where quality healthcare was given, where the pursuit of clinical excellence was daily endeavor. Group is one of the largest hospital groups in the world, being consistently ranked amongst the best hospitals for advanced medical services.
Apollo Group, today, is an integrated healthcare organization with owned and managed hospitals, diagnostic clinics, dispensing pharmacies and consultancy services. In addition, the group's service offerings include healthcare at the patient's doorstep, clinical & diagnostic services, medical business process outsourcing, third party administration services and health insurance. To enhance performance and service to customers, the company also makes available the services to support business, telemedicine services, education, training programs & research services and a host of other non-profit projects.
    Manage operations: staffing, customer service, revenue, expenditure & accounts, statutory compliance and security & safety.
    Monitoring & reviewing all patient related services to ensure high degree of Customer Satisfaction Index
    Responsible for turnover and profits, will be evaluated at EBITDA level.
    Asset performance improvements & P&L ownership of the business.
    Identifying performance targets & account abilities, reviewing & evaluating performance against the targets, identifying & addressing deviations & its relevant causes. Is responsible for bottom line profitability and revenue generation as per target of the unit.
    Own customer satisfaction and quality audit results and supervise their drive up the charts
    Implement review and control mechanisms and Ensures optimum utilization of facilities & services.
    Ensuring that all clinical as well as non-clinical processes and protocols are adhered to.
    To reduce expenditure by cutting costs and enhance profit margins.
    Enabling the employees development by specifying their job competencies & through training.
    Monitoring & reviewing all patient related services to ensure high degree of Customer Satisfaction Index.
    Chief Operating officer
    Masters degree in Business Administration / Hospital Administration of equivalent from a reputed institution.

    7+ years experience

    Recruiter Name:TA-Deepthi
    Company:Apollo Health and Lifestyle Limited
    Email Address:deepthi.karuna@apollohl.com

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