Lisec Automation Middle East FZ-LLC

LiSEC is a globally operating group which has been offering innovative individual and complete solutions in the field of flat glass processing and finishing for more than 50 years. The performance portfolio includes machines, software solutions and services. 

LiSEC develops and produces glass cutting and sorting systems, individual components and complete production lines for the production of insulating and laminated glass as well as machines for the processing of glass edges and tempering systems. With their reliable technology and intelligent automation solutions, LiSEC sets standards in terms of quality and technology and makes a substantial contribution to the success of their customers.

    We have a long history and tremendous experience in industrial glass processing as we develop state-of-the-art machines and systems from practical experience. Our goal is to be best in glass processing. We are in constant growth and offer our employees diverse perspectives to develop. We are looking for employees who are interested in glass processing to work internationally and to face their responsibilities.

    Your Area of Responsibility 
    • Collaboration in the "customer help desk team" in Dubai or on-site at the customer (24/7)
    • Providing high-quality service to our customer by phone, ticketing system and remote access
    • Implementation and training of industry-specific software packages at customer premises
    • Pre-analyzing customer requests for future development activities
    • Software testing for general functionality and customer specific requests

    Our Requirements 
    • Degree in IT or equivalent
    • Professional experience: ideal as an entry level or first experience in the area of customer help desk
    • Readiness to work in a 24/7 multi shift work environment
    • Readiness to travel locally and internationally
    • Basic knowledge of the operating systems LINUX / UNIX or WINDOWS (client/server)
    • Basic knowledge of relational databases
    • Good probing skills and analytical skill would be an added advantage
    • Good spoken and written communication skills in English
    • Flexible, team player, good communication skills
    • 0 - 4 years experience

    Our Offer 
    Our dynamic business environment offers exciting and versatile challenges to be handled as an individual or together in the team. In addition, we promote the potential of our employees through ongoing professional, personal development and training opportunities.

    Become part of LiSEC and take the opportunity to join an internationally successful company group and evolve yourself within.
    Recruiter Name:Stefan Walter
    Company:Lisec Automation Middle East FZ-LLC

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