Role Purpose

    The IT Field Support Specialist is responsible for installing Hardware, Software and peripheral components, testing and maintaining them, and providing timely technical support to the company users.

    Key Accountabilities

    Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on users premises
    Install and configure Cisco network switches & Wifi Access points
    Install and configure specified software packages such as operating systems, business applications and other office tools
    Initiate systems and network troubleshooting and monitoring, and replace defective components as needed
    Place support calls to network solution providers and other IT support companies as requested by the hierarchy
    Assist the IT team in the pre-opening phase of new stores
    Basic Knowledge in .Net application development (VB.NET and C#.NET)
    Basic Knowledge in both windows and web application
    Basic knowledge in web services
    GOOD Knowledge in SQL SERVER 2012 (Maintenance and Query the database)
    Basic knowledge in ORACLE database
    Able to maintain the ORACLE database (backup and Restore)
    Able to Handle the pressure situation and solve the issues.

    Qualifications, Experience, Knowledge
    Bachelor's Degree or Technical Degree in computer science or IT
    Database Experience (SQL/Oracle)
    5 years of experience in a similar role
    Fluency in English

    Interested Candidates can send their resumes at : or you can call/watsapp on 8380068018

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