InterGlobe Technologies is looking for General Manager - Customer Experience Management in Techno Innovation Group.

The position is based in Manila and reports into the Vice President.

Profile Overview:
  • An experienced, highly skilled, innovative, and result driven professional with significant experience in Automation, Robotics, Customer Experience & satisfaction
  • Key Responsibilities:
  • Need to work as a leader to contribute in various streams of Automation tools
  • Lead and coordinate technical activities and create artifacts throughout project including requirements management, analysis, design with reference models, architectural best practice documents etc.
  • Interface with the customer as and when needed
  • Perform research on technology trends, developing a technology roadmap
  • Introduce standards and methodologies for Automation project.
  • Solution back office process automation leveraging industry tools and technology
  • Apply technical knowledge in recommending, designing, and implementing information and technology systems for meeting operational needs and for providing innovative solutions and programs.

Key Skills:
  • 12 -15 years of Total Experience in IT / ITES Industry.
  • Support building automation capability and mentor development team and architects
  • Strong verbal and written communication skills with IT/ ITES and the business
  • Extremely customer focused with program management skills

Recruiter Name: Chander Gurnani 
Contact Company: Interglobe Technologies Pvt Ltd 
Telephone: 91-124-4356538 
Email : chander.gurnani@igt.in

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