You are responsible for ensuring that the Restaurant management functions in smooth and appropriate way. You are expected to provide fast, efficient, and courteous service. You are required to meet the customer service and management efficiency.

    Role and Responsibilities 
    Coordinate daily Front of the House and Back of the House restaurant operations
    Deliver superior service and maximize customer satisfaction
    Respond efficiently and accurately to customer complaints
    Regularly review product quality
    Organize and supervise shifts
    Appraise staff performance and provide feedback to improve productivity
    Estimate future needs for goods, kitchen utensils and cleaning products
    Ensure compliance with sanitation and safety regulations
    Manage restaurants good image and suggest ways to improve it
    Control operational costs and identify measures to cut waste
    Create detailed reports on weekly, monthly and annual revenues and expenses
    Promote the brand in the local community through word-of-mouth and restaurant events
    Recommend ways to reach a broader audience (e.g. discounts and social media ads)
    Train new and current employees on proper customer service practices
    Implement policies and protocols that will maintain future restaurant operations

    Requirements 
    Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
    Strong leadership, motivational and people skills
    Acute financial management skills

    Qualifications and Education Requirements
     

    Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager
    Proven customer service experience as a manager
    Familiarity with restaurant management software/POS systems

    BSc degree in Business Administration; hospitality management or culinary schooling
    8-10 Years of Experience | 4 years of Managerial Experience

    Salary : 1500- 1800 USD + Free Food + Free Accommodation

    Client Interview to be held in Chennai,Bangalore & Hyderabad.Dates to be announced shortly.

    Recruiter Name:Goodwin
    Email Address:
    Goodwin@falconservices.in
    Telephone:91-44-24330540

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