- SELLBYTEL Services Malaysia Sdn Bhd is one of the world's leading international outsourcing experts
Short Role Description :
This role is responsible for servicing the customer via the following communication channel:
Provide outstanding customer service to users over phone, e-mail, and/or live chat regarding product selection, services and issues.
Pro-actively develop innovative ideas to drive process, product and support improvements towards client.
Ability to speak and read in Hindi/Urdu.
Escalating customers requests, issues and complaints that are beyond the training level provided, using good judgement and initiative.
Working Permit will be paid by Company
Medical and Life Insurance
Annual leave - 16 days
International working environment
Employee referral program
Night shift Allowance
1+ year experience