Prepare and submit regular daily/weekly/monthly/quarterly reports summarizing health of fleet, road calls, status of goods in transit, break downs, accidents and equipment/vehicle performance on a standard format.
Set departmental KRAs/KPIs aligned to corporate objectives and achieve them with most efficient use of personnel, facilities and equipment etc.
Manage the departmental staff, including hiring, training where necessary, setting KRA/KPIs etc, performance management and discipline.
Identify external specialized workshop/garages of vehicle/equipment suppliers etc for specialized repairs, warranty period repairs etc.
Administer the testing and inspection program to determine quality, suitability, and compliance with the specifications for vehicles, parts, accessories and materials.
Supervise use/interpretation of information from on-board computers, diagnose complex vehicle or equipment problems and use advanced vehicle repair techniques.Regularly attend departmental meetings, attend to staff grievances and handle all issues as per departmental SOP or as guided by company GRR.
Any other duties assigned by the General Manager Operations.
Excellent communication and inter personal skills with presentation Skills.