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    Verify customer complaint & assign technician.
    Allocate / schedule vehicles to technicians for repairs as per skill matrix.
    Guide technicians on repairs & sublet jobs.
    Inform service advisor on estimates, additional repairs, parts replacement, delivery time revision etc.
    Understand policies & norms; Approve replacement parts/repairs under warranty norms; 
    Monitor technician productivity, efficiency, utilization
    4+ years experience
      Interested candidate plz share ur profile to
    Recruiter Name:Priya

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