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Alankit Group is a conglomerate of 13 Group companies with diversified activities into Financial Services, e-Governance, Insurance and Health Care verticals. Alankit Assignments Ltd., the flagship company of the group commenced its business operations in 1995 under the guidance of a talented Visionary Entrepreneur, Mr. Alok Kumar Agarwal and made unhindered steady progress since then. With it's Headquarter at Delhi, Alankit operates through a wide network of 21 Regional Offices across the country. The Group has also expanded its wings in the global arena with its 4 overseas offices at London, Singapur, Sharjah and Dubai. Alankit is a professionally managed Group, led by a team of level headed personnel with outstanding managerial acumen. With a customer base of over 20 Million which is increasing steadily year after year.
For more queries you can visit our website www.alankit.com


Candidate should be based out in Dubai

Age :- Only for Indian National in between (25-30 Years of Age)

Managing large numbers of inbound and outbound calls in as per company`s protocol
Following call center scripts when handling different topics
Identifying customers needs, clarify information, research every issue and provide the relevant solutions
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend Awareness campaign in workers accommodation.

Required Candidate profile
Required Skills:
Excellent interpersonal and communication skills.
Must have entry/medium level knowledge and experience in Customer service / Call centre job
2 or more years of experience in customer service / Call Center .
Knowledge of UAE Labour law preferred
Must have knowledge on MS Office products such as Word, Excel and PowerPoint
Should be expert in English writing skills
Ability to effectively communicate at all levels within the organization.
Candidate should be Minimum Graduate
Keen to understand the CRM systems and process
Ability of multi-tasking , set priorities and manage time effectively


Perks and Benefits 
Salary: AED 3000 /- Per Month
Mr. Saurabh Kumar
00971 554557670
anjanab@alankit.com,princec@alankit.com

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