To manage all branch operations including distribution, customer service and sales of products in accordance with Suam Objectives .He/She must provide all the necessary reports to the management to assist in critical decision making on a daily basis.
Dealing with customer queries and complaints.
Overseeing pricing and stock control.
To consistently liaise with the head office to gain necessary information on the existing products, prices etc.
To set sales target and ensure maximization of profits.
Monitor stock and re-order all the required items on time.
To ensure company rules and regulations are adhered to at all times.
Developing and implementing sales plan.
To ensure staffs in the branch provide better customer service at all times.
Brief employees on current sales goals, promotions and other relevant information.
Maintain up to date records on sales, inventory etc.
Increasing brand awareness within the location of the branch.
Adhering to high ethical and professional standards.
Interacting with customers at all times to ensure full satisfaction of service provided.
Make suggestions for any necessary staff training.
To liaise with management and get direction before making critical decisions.
To confirm orders from any branch before issuance of goods and document them accordingly for future reference.
To consistently consult from the head office any unclear instruction and or request to get full clarity .
Perform any other duties as may be assigned by management