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We have urgent Opening for our MNC Client For Dubai kindly find the details below.

Position -Tech Lead (Specialist Level)

Experience -10-15 yrs.

Job Location - Dubai

Joining: Immediate

Contract:6 Month to 1 Year

Skills- Good English written and spoken skills

Note - Looking a Candidate who can join in 15 Days time.

JD:Key responsibilities include:

Plan, organize, direct, control and evaluate the operations of payment systems
  • Ensure maximum uptime for all application and systems in the data center
  • Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation
  • Monitor incident resolution progress and chase up resolver groups for updates and resolution as per the defined product or customer SLA
  • Work closely with all resolver groups to ensure timely resolution of all incidents
  • Responsibilities also include root cause analysis, management communication and client relationship management in partnership with other Support team members
  • Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
  • Identify alerts / processes that can be automated and then work with Engineering team in automating them
  • Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
  • Installation, configuration of application software’s and Sanity testing
  • Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate
  • Responsible for coaching and mentoring team members in terms of technical and domain knowledge, professional skills
  • In depth Functional knowledge of the application(s) supported and interdependencies
  • When/where required perform assigned tasks / Support on 24 x 7 shifts basis over Telephone or On-site Support
Technical Knowlege Requirements

BPC - Smart Vista/ SVBO
  • High-level process knowledge and technical skills relating to software development, networking and database management
  • Good experience in ORACLE database administration, SQL/PLSQL, IOTA, Unix and WebLogic
  • Software development background or technical knowledge in Java NET C
  • Solid experience with ISO8583 messaging or card transaction processing, e-commerce, m-commerce.
  • Experience supporting enterprise-level applications is preferred
  • Solid experience in managing Smart vista switch /back office or similar payment switches.
  • Experience in supporting systems that run on Linux or windows Environment
  • Familiarity with BPC products will be plus
  • Payment gateway aggregator
  • Experience in the integration of online payment gateways and plugins such as CyberSource MIGs MPGs Pay Fort etc.
  • Client customer focused with experience interfacing directly with external parties
  • Technically proficient in E-Commerce integration with merchant systems.
  • Software development background or technical knowledge in Java NET C or PHP
  • Solid experience in ORACLE database administration, SQL/PLSQL, Unix and WebLogic
  • Experience in supporting systems that run on Linux or windows Environment
  • Familiarity with BPC products will be plus
  • Experience with web-related technologies including Apache, Tomcat / IIS etc.
  • Experience with web-related protocols including HTTPS /HTTP, SOAP, REST, JSON etc.
Cardless Payment System
  • High-level process knowledge and technical skills relating to software development, networking and database management
  • Good experience in ORACLE database administration, SQL/PLSQL, Unix and WebLogic
  • Software development background or technical knowledge in Java NET C, HTTPS /HTTP, SOAP, REST, JSON etc.
  • Solid experience with mobile based card less transaction processing like BLIK, UPI, PAYTM, Alipay etc.
  • Experience supporting enterprise-level applications is preferred
  • Experience in supporting systems that run on Linux or windows Environment
  • Familiarity with Bilk payment products will be plus
  • Software development background or technical knowledge in Mobile App software.
Clearing /settlement/FMIS operations
  • Hands on working knowledge of clearing & settlement processes – UAEFTS, Financial accounting posting processes.
  • Having experience of setting up and implementation of the above processes will be an added advantage.
  • Responsible for monitoring and handling day to day operations of above-mentioned processes.
  • Day to day operational engagement with member banks and merchants and internal stake holders
  • Knowledge of Accounting and how Oracle-FMIS solution works for above stated processes will be PLUS.
  • Knowledge of CB / regulatory /compliance reporting related to the abovementioned processes.
  • Excellent hands on with Banking Reconciliation and tallying of GL accounts
  • MINIMUM Qualifications and Education Requirements
    • Candidate should have worked in L 2 Operations support (Production support) of payments system for a minimum of 2 years in his latest project assignment
    • Bachelor’s degree in Engineering/Science (Computer/Information science)
    • Ability to work with related teams in order to achieve SLAs
    • Ability to create and maintain documentation and provide relevant reports. This will require good working knowledge of MS word, Excel, Visio and PowerPoint.
    • Ability to work independently with accuracy and minimum supervision
    • Solid knowledge of standards and best practices.
    • Knowledge of relevant government regulations and ability to maintain compliance to such regulations.
    • Excellent command of English is crucial. Good verbal and written skills.
    • Good interpersonal skills.
    SOFT SKILLS, KNOWLEDGE AND ABILITIES REQUIREMENTS On boarding
  • Within four to six weeks of joining at this position, the individual should be able to build complete understanding of IT infrastructure and establish good working relationship with other IT staff and support teams.
  • Additional Notes
  • Periodic reviews of this job description may be done and amendments may be made to effectively support the assigned client or accommodate changes in the environment.
Total Exp.-
Total Exp. In Cards and Payments-
Experience in production Support in Cards and Payment-
Experience in L2 Production Support-
Experience in Oracle/PLSQL-
Notice Period -
Current Location -
Contact No.-
Email ID -
Qualification -
Ready for 6 Month Contract-
Expected CTC-

NOTE;After 6 Month the contract will be 1 Year

Shivam S.
Board Line:- 022-67948777
Direct Line:-022-67948713
Email: magnum.bpmc@gmail.com

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