IT Manager-Retail Industry based at Kinshasa, Congo

  • Overseeing all IT operations including staff and infrastructure.
  • Ensuring the maintenance of current projects and technology systems.
  • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
  • Proposing strategic solutions and recommending new systems and software.
  • Preparing financial budgets and performance reports.
  • Building and maintaining relationships with external advisors and vendors
  • Ensuring reported issues are resolved in a timely manner.
  • Provide leadership in technology portfolio for enablement and innovation
  • Manage a portfolio of technology projects to meet cost, scope, and schedule constraints
  • Develop key performance indicators and SLAs in lieu of requirement of stakeholders
  • Develop policies for internal IT operations to drive attainment of SLAs
  • Define the enterprise architecture in conjunction with current and future requirements
  • Manage and support delivery of software and hardware operations and projects
  • Enable process efficiency of operations
  • Drive innovation for store or office or core business operations by recommending viable technologies
  • Identify key skills and talent gaps in the organization and work to recruit, train, and retain talent
  • Manage and support seamless connectivity and operations of retail stores
  • Be a champion for reusable technology and services across the health care institution
  • Provide guidance and expertise in e-commerce, web, and mobile customer experience channels

Desired Candidate Profile

  • At least 5 to 7 years of experience in a similar position, on an IT Management.
  • MCA, CCNA, Any Language (JAVA, C++,)

Key Competencies

  • Sound working knowledge of IT operations, systems, and developments.
  • Excellent communication and interpersonal skills.
  • Strong leadership and project management skills.
  • Strong analytical and problem-solving skills


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